As a hotel owner or manager, you know that it takes more than a clean room and comfortable bed to make guests happy. To stand out from the competition, your hotel needs to offer something special that makes guests feel like they’re getting their money’s worth.
Fortunately, there are many things you can do to make your hotel stand out from the rest. Here are some tips to get you started:
Offer unique amenities
When it comes to making your hotel stand out from the competition, offering unique amenities is a great way. This could mean anything from providing guests with unexpectedly high-end toiletries to offering unique activities specific to your location. For example, if you’re situated in a popular tourist destination, you could offer guided tours of the area or VIP access to popular attractions. Or, if you’re located in a more rural setting, you could offer horseback riding or hiking excursions. No matter what you choose, offering unique amenities is a surefire way to make your hotel stand out.
Provide great customer service
Getting hotel guests to choose your property over the competition can be tough. But, by following some simple best practices, you can make your hotel stand out from the rest. One of the most important things you can do is provide great customer service. Guests should feel welcomed and well-cared for from the moment they arrive until the time they check out. This can be accomplished by providing a warm and friendly staff, clean and comfortable rooms, and plenty of amenities to make their stay enjoyable.
Focus on cleanliness
A clean hotel gives guests a sense of comfort and peace of mind, essential for a good experience. There are a few key areas to focus on when it comes to keeping your hotel clean:
- Make sure all public areas are spotless. This includes the lobby, restaurant, and any other common areas.
- Pay special attention to guest rooms. Ensure they are cleaned thoroughly each day, and that all linens and towels are fresh and clean.
- Don’t forget about the little things.
Ensure trash is emptied regularly, carpets are vacuumed, and windows are sparkling clean. You can create a clean and inviting hotel that will please even the most discerning guests by paying attention to these details.
Display your hotel’s personality
A hotel is more than just a place to rest your head for the night. For many travelers, it’s an opportunity to experience a new city or country uniquely and stylishly. As a result, more and more hoteliers are looking for ways to make their properties stand out from the crowd. One of the best ways is to inject some personality into the space. Whether through the design of the rooms, the food and drink offerings, or the staff’s uniforms, there are countless ways to express your hotel’s unique character. Indeed, by bringing your brand to life, you can create an unforgettable experience for your guests and ensure that they keep coming back for more.
Serve great food
A great hotel experience is about more than just a comfortable bed and a cleanroom. Guests also want to enjoy delicious food during their stay. Fortunately, any hotel can take a few simple steps to serve outstanding meals. It’s important to source high-quality ingredients. This means working with local farmers and purveyors who can provide fresh, seasonal produce. Meals should be tailored to the guests’ needs and preferences. This may involve offering a variety of menu items or special dietary options. You can also reach out to specialized companies like Oleo Fats to provide healthy, sustainable, and delicious oils and fats for your kitchen. Exemplary service and great food are essential for delivering a truly memorable dining experience.
Create a relaxing atmosphere
Hotels need to offer guests an experience that is both comfortable and memorable. One of the best ways to create a lasting impression is to focus on creating a relaxing atmosphere. There are a few key elements that can help achieve this goal:
- Make sure that the common areas are well-lit and free of clutter. This will help guests feel welcome and ease them into a relaxed state.
- Provide plenty of comfortable seating throughout the hotel so that guests can find a spot to truly unwind.
- Be sure to offer a variety of amenities and services that will help guests unwind during their stay.
By creating an environment that promotes relaxation, hotels can differentiate themselves from the competition and make their guests’ stays even more enjoyable.
You can do many things to make your hotel stand out from the rest. By focusing on cleanliness, personality, and relaxation, you can create an unforgettable experience for your guests. Serve great food and provide plenty of amenities and services to help them unwind during their stay. The tips given here should help get you started.