Reserveerteentent. Netherlands.

*As seen in The Logbook

Reserveerteentent was founded in 2018 by Marijke de Jong in the Netherlands. According to Marijke she had dreamt from a young age of owning her own campsite. However, the opportunity had never arose, so she decided to find an alternative that offered the same level of satisfaction but with greater advantages.

Drawing on experience gained from working at campsites across Europe, including Norway, Sweden and The Netherlands, Marijke has set up a business that will no doubt stand her in good stead for a future in tourism and hospitality. Her business offers groups, individuals and families camping opportunities in glamping style tents at a range of sites across the Netherlands, especially at the campsite It Dreamlân in a little town of Friesland. www.itdreamlan.nl

TENTS

With her tents manufactured in Belgium, her available range includes Bell Tents and Tipis that can be set up at any desired campsite. There is very little waiting period and the tents are pitched and taken down on site for the guests by Marijke herself. This is to ensure not only that the tents are properly erected for the best stay and then disassembled safely, but also to save the guest the hassle of it all. It also means that the tents maintain their quality for longer.

Convenience is a big priority for Marijke who, despite operating the business mostly by herself is always available to her clients through WhatsApp, email or telephone. Part of her philosophy is having a face-to-face and first-name-basis approach to customer management and service. This requires being on call whenever she is needed.

SET UP

Be it a new or regular customer, the process of booking and set up is straight forward and simple. They contact Marijke and book one of her tents from the catalogue on her website, Marijke then makes the booking for the campsite and erects the tents so that they are ready for when the customer arrives. Then, once the customer is finished, she disassembles the tents and cleans up the site.

Campsites do book up quickly, so she does advise all of her customers to make a reservation early in the season if they have a particular place they want to visit. Of course, if this isn’t possible, there are a lot of great campsites around and Reserveerteentent’s flexibility in location does mean that camping in prime June, July and August is usually doable.

CUSTOMER SERVICE

Marijke says the best form of advertising is word of mouth and it is very important to her that her guests have the best experience possible and this is where the convenience of Reserveertenentent shines. With guests and families being able to enjoy a hassle-free camping experience with a glamping edge.